Our Story
Why Counterpoint Debt Collectors Exists
Counterpoint Debt Collectors exists to revolutionize the debt recovery industry through innovative, ethical, and personalized solutions. Our strong network of internal field agents, equipped with company vehicles, and external tracing vendors enables us to offer unique face-to-face visits and establish direct contact. This hands-on approach sets us apart, allowing us to rehabilitate consumer debts effectively while building enduring relationships with clients and their executives. We are dedicated to setting industry standards, fostering trust, and supporting our clients’ financial health and growth, ultimately ensuring superior debt recovery outcomes.
Our History
How Counterpoint Debt Collectors Came Into Existence
Counterpoint Debt Collectors was founded in 2003, during a period when garnishee orders and the signing of Section 58 documentation were pivotal in debt recovery in South Africa. These processes laid the foundation for Counterpoint’s early successes and established its reputation for effective and ethical debt recovery.
Over the years, Counterpoint expanded its services and incorporated advanced technology, including the DebiCheck payment method and platform, showcasing significant growth and adaptability. Today, Counterpoint boasts a robust network of internal field agents with company vehicles and external tracing vendors, offering unique face-to-face visits and direct contact. This hands-on approach sets Counterpoint apart, allowing it to rehabilitate consumer debts effectively while building enduring relationships with clients and their executives.
This growth trajectory, combined with their long-term client relationships and commitment to setting industry standards, positions Counterpoint as a leader in the debt recovery industry.
Why Choose us
Company Goal
At Counterpoint Debt Collectors, our primary goal is to become the premier provider of innovative and ethical debt recovery solutions. We aim to achieve this by continuously enhancing our personalized service offerings, leveraging advanced technology, and maintaining a client-centric approach. Our focus is on building long-term, trust-based relationships with our clients, ensuring efficient and respectful debt recovery processes. We strive to set industry standards, support our clients’ financial health, and drive mutual growth and success.
Mission Statement
At Counterpoint Debt Collectors, our mission is to deliver exceptional debt recovery services through personalized solutions, advanced technology, and a client-centric approach. We are committed to building long-term relationships, respecting the dignity of all parties involved, and continuously improving our processes to achieve the highest standards of efficiency and effectiveness. Our goal is to support our clients' financial health and growth by providing reliable, ethical, and professional debt collection services.
Vision Statement
Our vision at Counterpoint Debt Collectors is to be the leading provider of innovative and ethical debt recovery solutions in the industry. We aim to set the standard for excellence through our commitment to integrity, technological advancement, and personalized client service. By fostering long-term relationships and continuously improving our methods, we aspire to help our clients achieve their financial goals while maintaining the highest level of professionalism and respect for all parties involved.
Our Company
Achievements of Counterpoint Debt Collectors
Successfully maintained partnerships with key clients such as African Bank for over 20 years DMC for 16 years and MBD for 5 years to name a few.
Implemented advanced IT systems, equipping our field agents with the tools needed and call center technology to enhance debt recovery processes.
Expanded agent network nationwide post-COVID, increasing operational reach.
Introduced higher-profile face-to-face collections and customized solutions.
Registered with industry bodies like the Council for Debt Collectors (CDC) and the Association of Debt Recovery Agents (ADRA).
Trusted By
Our Clients
Counterpoint Debt Collectors interacts with an average of 2500 debtors per month on behalf of our clients. We give our clients peace of mind when it comes to such delicate monetary issues by offering them efficient debt collection services.
NUTUN
MBD INC
BOSHOFF INC
JER 31 & ASSOCIATES
VERICRED COLLECTIONS
DEBT IN
BLUELABLE CONNECT
Our Services Providers and Partners
AMPLIFIN
COUNCIL FOR DEBT COLLECTORS
ADRA
Nationwide Reach, Local Expertise
Counterpoint Debt Collectors proudly services all 9 provinces of South Africa. Our extensive footprint ensures efficient and reliable debt collection, no matter where your clients or debtors are located. We deliver consistent results across the country.
